Privacy Policy

This privacy notice for BLS International Service Ltd ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at https://www.blsinternational.com/ , or any website of ours that links to this privacy notice.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at DPO@blsinternational.net

Scope

This Policy applies to all personal information that we collect about you, whether online, offline, or through our third-party partners.

Purpose of Privacy Statement

We collect your personal information for the following purposes:

To process your visa application, Citizen and front end Services, Consular Services

To provide you with customer support

To comply with applicable laws and regulations

WHAT INFORMATION DO WE COLLECT?

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information

Names
Phone numbers
Email addresses
Mailing addresses
Travel information

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Biometric data

Passport information

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

HOW DO WE COLLECT YOUR INFORMATION?

When you visit our website to book appointment we may ask your information

When you want to Diplomat's Connect, we may may ask your personal information

When you call to our callcenter, we may ask your personal information

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

Legitimate interests : We may process your information where we believe it is necessary to execute our products and services, to customer provide support

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

When processing your visa, passport, identity management, and other citizen services (such as passport renewal), we may share or disclose your personal data with embassy, government/ diplomatic mission

We will only share or disclose your personal data with these entities if it is necessary to provide the services you have requested or to comply with a legal obligation. We will take all reasonable steps to ensure that your personal data is protected when it is shared or disclosed.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

WHAT ARE YOUR PRIVACY RIGHTS?

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please email us at DPO@blsinternation.net if you wish to make a request.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), by email at DPO@blsinternational.net

CHANGES TO THE POLICY:

Our privacy policy may be updated from time to time so you may wish to check them each time you submit personal information to us. The date of the most recent revisions will appear on this page.