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Positions Name: Head of Operations
Experience: 15 - 20 years
Qualification: MBA

Salary: Upto 12 Lacs per annum

Areas of Responsibility  

  • Overall responsibility to manage the existing accounts in the region.
  • To manage efficiency & productivity of VACs.
  • To ensure compliance to all processes as per SLA.
  • Liaison with support functions (Administration, HR, Finance etc).
  • Overall Security of the business units (Physical & Data).
  • New process roll outs for new operations.
  • Product & Process Training.
  • To effectively manage staffing.
  • To manage relationships with Consulate officials on a day to day basis. Meeting with Embassy on a weekly basis and sharing the Minutes with Embassy and Management.
  • Achieve target (EBITS) for the region.
  • Represent the company in the region and contribute to the company’s growth in the region.
  • Business Development, Bid Management and Business scoping as when required.
  • To ensure timely remittance from the partner as per MOU terms.