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- General Information
Service ProviderIndian Passport & Other Consular Application Center excludes its liability in connection with any Passport Applications, including (without limitation) liability in or under contract, negligence, tort, statute or otherwise howsoever, and including (without limitation) liability for any default, negligence, delay or failure of Indian Passport & Other Consular Application Center in advising on, providing information on, handling or processing visa applications, loss of or delay to passports and other documents, delays involving the Embassy of India or the Consulate General of India, and rejections of applications for any reason. And for the avoidance of doubt herewith: Incorrect Information
Indian Passport & Other Consular Application Center shall have no liability for loss, delays or non-issuance of any application arising from or in connection with incomplete application forms, incorrectly or falsely completed application forms, and inaccurate or incomplete supporting documentation. Filling up the application form correctly and completely and truthfully mentioning all information that is pertinent and / or asked for, is the express responsibility of the Applicant. In the event of incomplete / incorrect / false information mentioned in the application form or the supporting documents attached, there may be delay in processing or rejection of the Application. Indian Passport & Other Consular Application Center Shall not be considered to be in breach of contract or negligent or otherwise liable in any way for any delay in processing or rejection of any application, or for any loss arising out of such delay or rejection, damage or delay to any documents due to accident, theft, natural calamities (act of god) or any other reason outside the control of, and not arising out of a willful default of Indian Passport & Other Consular Application Center.
Indian Passport & Other Consular Application Center can assume no Liability for Force Majeure (Event or occurrence which is outside control of the party concern). Postal and Courier Service
Indian Passport & Other Consular Application Centershall have no liability for any delays, or for loss of or damage to any Passport Application caused by, or occurring whilst any Application or document is in the possession of, any third party postal or courier service, including transportation of visa applications, passports or other documents between Indian Passport Application Center and the Embassy or a Consulate and when being returned by Indian Passport Application Center to be returned to the applicant. No Liability for Assessment of Passport Applications Indian Passport & Other Consular Application Center is not involved in the process of assessment of visa applications, or their grant or refusal, or taking part in the application decision process in any way, and shall not be liable or responsible for any delay by the High Commission of India or the CGI in assessment, grant or refusal of any visa application for any reason as deemed fit by the competent authority, , or for the request of further information / documents from the applicant by the High Commission of India or the CGI- No Liability for Wasted Costs and Expenses
Indian Passport & Other Consular Application Center shall have no liability (including but not limited to, breach of contract or negligence) to any visa applicant, or any other person relying on or benefiting from any visa application, for any commitment, cost or expenditure incurred in reliance on or anticipation of receiving an Indian visa, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made. All the arrangements made by the Passport Applicant for any purpose are at their own sole risk. General Exclusion of Loss and Damage
Indian Passport & Other Consular Application Center shall have no liability to any visa applicant, or any other person relying on or benefiting from any visa application, for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever due to delay, misplacement, loss or damage of applications, passports and other documents, or due to negligence or breach of contract in connection with any visa application or any advice or information given in relation to any visa application. General Obligation
Indian Application & Other Consular Center will process all visa applications in accordance with procedures prescribed by the Embassy of India AND Consulate General of India from time to time. However, whilst an effort is made to check each application form for obvious errors on the face of the form, Indian Passport Application & Other Consular Center including all of its staff does not guarantee detection of any or all errors within the information provided by the applicant in the application form, and does not undertake to verify any information provided, which is the sole responsibility of the Passport Applicant. The accuracy and completeness of application form and all the information required therein is the sole responsibility of the Passport Applicant. Applicant's Responsibility
It is the responsibility of all applicants to complete all application forms truthfully, to provide complete, correct and accurate information and documentation, to ensure that they have a valid passport, and on receipt of visa, to check the validity of the visa issued to ensure that it covers the period of stay requested, the number or entries required, and that it is valid for the purpose of the trip. Processing Times
The processing times for visas are estimates only. These are based on information and experience of the Embassy of India and Consulate General of India. The processing of your application is subject to the volume of applications received at the given time, any additional checks that may be required as judged by the competent authority, procedures and timing of the Embassy of India, over which Indian Passport Application Center have no control. Advertising Material
Advertising material may be included along with passports or other documents when they are returned to the applicant. If you do not wish to receive any such advertising material, you should notify Indian Passport Application & Other Consular Center in advance at the time of submission of your visa application. Please note that all advertising material accompanying the relevant documents is provided by Indian Passport Application Center and does not have the endorsement of the Indian Government. Changes to Procedures and Fees
The procedures and fees of the Embassy of India and Consulate General of India for the processing of visas and related services are outside the control of Indian Passport Application & Other Consular Center. All Passport/Consular fees & application processing charges (service charge) of Indian Passport Application & Other Consular Center are subject to change without prior notice. Indian Passport Application Center does not accept any responsibility for any changes in procedures or fees and reserves the right to pass on any increased fees to applicants. Refund Policy
Refund of Passport Application Fee
If any action or inaction of Indian Passport Application Center is the sole cause of the visa not granted or loss of applicant's passport with valid visas, in each case, wherein the applicant has to apply for a new passport or cannot travel to India at the times stated by the applicant in visa application, Indian Passport Application Center will refund to the applicant the amount of the visa application fee only, without any further liabilities, encumbrances or claims. Loss or damage to passports and other travel documents
Indian Passport Application & Other Consular Center takes every reasonable precaution while handling an applicant's passport & documents. If due to any action or inaction on the part of Indian Passport Application & Other Consular Center the applicant's submitted passport or documents are lost or damaged beyond a useable condition, then Indian Passport Application & Other Consular Center will pay to the applicant the amount of the fees charged by the government of the applicant's home country for the replacement of the lost or damaged passport or other documents through their normal replacement procedure, and Indian Passport Application & Other Consular Center will assist the applicant with the same within its capacity. Such payments will be made by Indian Passport Application & Other Consular Center to the applicant on the presentation of the payment receipt issued by the government of their respective home country for the replacement of such lost or damaged passport or documents. Important Notes:
Indian Passport Application & Other Consular Center recommends that you do not purchase tickets or make bookings which cannot be cancelled without cost prior to the issuance of a Passport. Any and all actions to make any travel arrangements in anticipation of grant of Passport and any other expenses incurred are solely the responsibility of the Applicant.
Except where covered by our refund policy below, fees are not refundable and are payable whether or not a visa is ultimately granted.
An Applicant is solely responsible for the accuracy of application form, and in checking application form for completeness, accuracy and truthfulness of information provided.